What I write now is the case right now, but things are changing rapidly so before making any decisions please check with me for the most up to date info.
Updated 06 April 2020
The Foreign Office has extended its ban on non-essential global travel “for an indefinite period”.
In a social media video posted at 10:30pm on Saturday (4 April) the FCO said: “We now advise against all non-essential global travel – indefinitely. The situation is changing rapidly. Travellers could face severe disruption and be unable to return to the UK.”
Commenting on the updated advice, an Abta spokesperson told TTG: “Although the advice has now changed for an indefinite period, this is now in essence the same as any “all but essential” travel advice and it could be removed at any time.
“As such there is no change to the advice for members and customers in this regard. Travel companies can still look at imminent departures and decide how far in advance they will begin to offer alternative arrangements/ refunds or equivalent options.”
We expect to hear from the operators over the coming days – so please be patient. We will update you as and when we get news on your booking. I realise this is frustrating but please know that I’m doing everything I can. Unless you are travelling in the next 7 days please don’t attempt to get in touch with operators. They simply cannot handle the call volume at this time and will be working on a departure date priority basis.
If you have any questions please don’t hesitate to get in touch.
FCO is now advising against all but essential travel for 30 days ending 16th April. Which means that as things stand your holiday could be going ahead.
If the FCO dates don’t move, you will be able to do the following:
1) travel as planned
2) make new arrangements with amendment fees waived but you will be subject to any cost increase on travel for your new dates
3) cancel and you’re subject to the T’s and C’s of your booking and so it will be non-refundable
If the FCO extend until the end of April. (Which is expected by the travel industry)
The following will kick in:
You’re ATOL Protected and your Provider will provide a full refund for your holiday.
My recommendation is to wait a few days to see if the 16th April date gets moved further into April/ end of April.
If your destination don’t lift their ban on UK citizens entering the country before your trip – again this will be a full refund or free amendment to a new holiday.
Please note, until we get closer to your departure date I can’t speak to your Provider – this is because they’re prioritising by departure. I understand this makes things very frustrating but we just need patience and we’ll get you sorted as soon as we can.
Below are some useful links and updates about Coronovirus (Covid-19)