About Us
Strawberry Holidays is a travel consultancy born from the two partners’ passions for travel. Working with The Global Travel Group the pair have set up a new business, selling travel, breaks, holidays, honeymoons, cruises and more.
The partners are a mother-in-law (Fiona Holroyd) and daughter-in-law (Kate Holroyd) and have been talking about working together for over a year. The time feels right for both of them to step into their new roles as business owners.
Fiona
“Combined we have over 40 years experience in travel and hospitality industries and we bring this together to give you our full care and attention, to us you’re not just the next customer but a valued client, hopefully for years to come.
“We offer a personal service ideal for the time poor, who don’t want to spend their time trolling the web or the high street for a lack luster approach to your precious holiday. You don’t pay a premium either, with us we’ll find you the holiday or break you want at a price you’re happy with.
“Same great service whether you’re looking for a coach trip to Edinburgh or a first class ticket around the world you can expect the same level of service.”
Kate
“Although we have the best deals, full support and protection that The Global Travel Group affords us, you’re not dealing with a faceless corporation. For me it’s about personally tailoring our client’s holiday from start to finish, taking away the hassle and making sure they get the holiday they want at the right price.
“Fiona and I have worked for other people long enough, we’ve decided that we can be happier, healthier doing business our way and we want to take our clients on our journey.”
Customer Protection Guarantee
Where you see this symbol, your payment is covered by The Global Travel Group Limited Customer Protection Guarantee.
· All your payments are made to The Global Travel Group Client Account
· Your money is not available for use by the agent and is held in trust until payment is due to the operator
· In the event of the failure of the agent or The Global Travel Group Limited, your money is secure in the separate Client Account and will be paid to the operator to ensure your holiday is unaffected
· In the event of the failure of the package organiser your money is secured by law under the arrangements made by the organiser. The Global Travel Group will assist you to find suitable alternative travel arrangements or, if appropriate, to obtain a refund from the relevant protection fun (e.g. ABTA, ATOL)
ATOL Protected
As members of award winning The Global Travel Group who hold an ATOL licence number 3973, your holiday is fully protected. An Air Travel Organisers Licence (ATOL) protects you from losing your money or being stranded abroad. Plus, our ATOL protection will ensure you’ll also receive a refund and travel home if you’re actually on holiday. We use a protected Client Account where your money is held until after your holiday. This means that your money is always kept safe and secure, no matter what happens. So you can book with confidence.
Our bespoke packages mean you can book your flight and accommodation separately to get the very best prices, but it is still ATOL protected under our licence so you won’t put any part of your trip at risk like you would if you booked them separately yourself online. So you can book with peace-of-mind that your holiday is secured at an excellent price.
We have established relationships with the majority of operators featured who share our passion for quality and service. This direct contact ensures we can give you the personal touch and helps us to put you ahead of other guests. We are also able to add in all those extras you may need to complete your trip, including transfers, attraction tickets, insurance, airport hotels, car parking and airport lounges.
Doing the hard work for you
We pride ourselves on our consultants’ travel knowledge, tailoring a holiday just for you with excellent customer service standards. You can speak directly to our friendly consultants so we can understand exactly what you want, ensuring that we can plan your ultimate holiday. After all, we hope to build relationships with our customers so that we can help them to plan the perfect holiday time and time again.
Not only that, because we’re so passionate about travel, we’ll tell you everything you need to know about your destination, so you can visit the places only local people know about, find the viewpoint for a perfect sunset, and pack everything you’ll need for your holiday of a lifetime.
